Frequently Asked Questions
Running you own eCommerce shop can be a rewarding experience. Here are
some of the more frequently asked questions to help you make your decision.
Q. I am new to Internet retail, how do I get started?
In our experience, most of our shop keepers start with a desire to earn a
second income from their hobby or to expand an existing business. Please take a minute to read our article on how to open your own eCommerce shop.
Q. I Already have a web address, can I use it with my new shop?
Yes, all you need to do is update the DNS settings of your web address to:
ns1.hostinguk.net ( this is the primary name server )
ns1.us.net-work.net ( this is the secondary name server )
Let us know once you've updated your web address and we will add it to our eCommerce software.
Q. Do I have to pay extra to have my shop customised?
We hold Boutique Wednesdays every week during which time we are happy to make any style changes to your shop, just step into our Boutique!
After your second subscription payment has been received, we will liaise closely with you to customise your eCommerce shop to give it a unique and personalised style at no extra cost. Examples of personalised eCommerce shops below:
If you want to invest more in your shop you can opt for our very popular
premium shop design service.
Q. How can I accept money and orders through my new shop?
Internet Retailer have partnered with several of the leading online payment service providers to allow you to accept payments from your customers.
Your shop comes with a built-in shopping basket system, so all you need to do is open an account with one of the payment service providers and integrate your
account with them into your shop.
Q. How much is all this going to cost me?
Coming up with an idea costs nothing. Our prices
are clearly displayed and compare very well with other services. With inclusive telephone and email support on all aspects of selling online (not just making sure your shop works), our prices offer exceptional value for money.
Q. One of your competitors is advertising a lower monthly
subscription?
We are happy to be compared with any of
our competitors.
Q. When can I book my Porsche test drive and buy that Villa in
Spain?!
You will get out of your business what you put into it. A growing number
of our shop keepers are now VAT registered and running their shops as a full
time business.
There is no excitment like getting that email notification of your first order!
Q. I have more than one idea, can I have more than one shop?
We offer a sliding scale of monthly subscription
charges for shop keepers wanting to run more than one shop with
Internet Retailer.
Q. What are Bricks N'Clicks and PSPs?
The Internet world is full of acronyms and strange terms. Read our
glossary for some of the more common terms, or contact us and
we'll do our best to find out what it all means!
Q. Is it really that simple to get started?
Yes it is! Use the link below to create your own Internet shop.
If you
would like to talk through your idea or requirements
you can
contact us at any time.
1) Click here to create your own online
shop.